✧ processing time
with current website order traffic, it takes 3-5 business days to ship out orders. remember I am only one person! I will do my very best to send out your new crystals ASAP.
✧ returns/refunds/damaged items:
I do not accept returns or refunds. if an item is broken or damaged, i also cannot refund you; as I put a lot of time and effort into packaging crystals so that they do not break during transit. USPS also insures your order, so if something does happen to break during transit, please file a claim with USPS here
I package the crystals with bubble wrap and place fragile stickers on every order, so please understand that the claim has to go through USPS and not me.
✧ missing items:
please contact me within 3 days of recieving your package so that I can send the missing item to you. I am a human and make mistakes, so it may occur.
✧ crystal confetti:
all orders from $10-$59 get a free 1/8 tbsp of crystal confetti and all orders over $60 get a free 1/4 cup scoop or crystal confetti. If you wish for a 1/2 cup scoop of confetti, it is $10 on my website (purchase before checking out). I do free crystal confetti using the moeny I earn from tips and my time so please be grateful and dont pressure me into adding more than I say.
I do my absolute best to price crystals at an affordable price, but the quality is also important to me so please remember this before judging prices. I appreciate every single one of my customers no matter how big the purchase. I am forever grateful for all of you for helping me achieve this dream of mine.
𝐀𝐍𝐘 𝐐𝐔𝐄𝐒𝐓𝐈𝐎𝐍𝐒 𝐎𝐑 𝐂𝐎𝐍𝐂𝐄𝐑𝐍𝐒: email me at:
IF YOU PLACE AN ORDER FOR CRYSTALS, THAT MEANS YOU AGREE TO THE TERMS ABOVE.